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Delivered Quality Guarantee

Delivery Quality Guaranty

Dearborn Steel Center and Dearborn Steel Express stand behind the services they provide and guarantee the quality and success of their services, free from service-related defect.


Dearborn Steel Express Aluminum Logistics Just in Time Inventory Systems

Corporate Quality Policy

Dearborn Steel Center, Inc. is committed to the responsibility of delivering top quality, timely, accurate, and consistent service to our customers and is reflected in the company’s mission statement and in the following quality objectives:

  • Provide exceptional services and quality products by clearly defining customer needs with appropriate quality measures.
  • Ensure the delivery of the correct material, defect-free, on time to the customer.
  • Ensure that a formal quality system is maintained meeting all ISO9002 and QS-9000 standards.
  • Foster an atmosphere of continuous process improvement and problem prevention.

Mission Statement

  • To provide service to our customer to satisfy their requirements 100% of the time.
  • To strive for Continuous Improvement in all facets of our operation so as to remain the preeminent distribution center in our market.
  • To support the quality requirements set forth by the Automotive Industry with our Delivered Quality Guarantee in concert with our QS-9000 certification.
  • To maintain our leadership role in the area of Electronic Data Interchange (EDI) in servicing the needs of the Steel, Automotive and Commodities Industries.

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